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terms & conditions

TERMS AND CONDITIONS

Chapter 2 is a brand name which trades under the partnership The Alchemists Footprint.

We have made every effort to ensure photographs and descriptions are accurate so there should be no surprises when you receive your item. Our products are made by real people, using natural materials and mainly handcrafted techniques so there will be some natural variation between products. This is the beauty of a hand made product and should not be cited as a fault and cause for return. 

Chapter 2 does not provide warranties of any kind for the products on this site. There shouldn't be but if there is a fault in your product when you receive it from Chapter 2 or it is damaged in transit please get in touch at hello@chapter2kids.com. However, we cannot be responsible for any fault which arises as a result of general wear and tear.

Because we are a small company and our products are made in small exclusive runs they may sometimes be out of stock. If you are interested in ordering an item that is out of stock please get in touch at hello@chapter2kids.com and we will let you know if more or on their way or if one can be made for you. Timings for special orders will be discussed before any commitment on either side is agreed. Please note there may be occasions where it is not possible for us to make one off or special orders.

All prices are inclusive of VAT which is currently zero rated on childrens fashion and accessories.

Paypal is the only method of payment that we accept but you do not need to have a account with Paypal in order to make a purchase. You can use your credit/debit card through Paypal without having to open an account.

Your personal details will remain confidential only to us and as we respect your privacy we will not share or sell your information with any third party.

All images, graphics, text and other content are protected by copyright. You may not download, reproduce, modify, publish, distribute, transmit, transfer, sell or modify any portion of this site without permission from Chapter 2.